Gestión Puesto de Trabajo
Ofrecemos una gestión reactiva y proactiva sobre dispositivos tales como: Server OS, Workstation Management, Laptops, Digital Signage.
Adicional ofrecemos los siguientes niveles de servicio:
GOLD
• UPC Restoration
• Local/Remote solution of SW problems.
• SLAs on device availability.
• Automation of remote tasks.
• More efficient Call Center.
• Better customer support.
• Remote control.
• Pro Management.
PLATINUM
• Centralized SW distribution.
• Management & Distribution of Patches.
• Centralized Management of user profiles.
• System Inventory (HW+SW).
• Self-service tools/solutions.
• Self-service of applications.
• Reporting tools.
• Remote Incident Support, Help Desk, PC Restore, Task Automation, SW & Content Distribution, Patch Management, Poison Pill, Inventory & Activity Reports, Manuf. HW Support, On-Site Support Coordination.
